The way an employee feels about their job is reflected in both their work and their interactions with customers. We’ve all been there – working in a job that drained our motivation and challenged us to get through the day. The cause may have been the work environment, the tools, poor training, or no recognition [...]
In today’s culture of texts, emails, and endless apps to help simplify communication, it almost seems that the lowly telephone has been forgotten. If you own a business, your phone is still a vital tool to communicate in person, in real-time and hear each other’s voice. Phone communication may be slower than its new-media counterparts, [...]
The technology of business phone offerings is always changing. There are many changes, like the shift from office landlines to mobile phones, and offices going from traditional phones to VoIP. Below we highlight five features of modern business phone systems that every business needs to succeed. Some bring small efficiencies to how your business uses your [...]
Customer satisfaction is an integral part of any business. Offering great customer service not only builds a loyal and happy customer base but can be a powerful marketing tool to drive referral business. The best way to deliver amazing service is to listen, build trust and be responsive to your customers’ needs. Are you doing [...]
Many times, good business ideas are brought crashing down by new trends, disruptive technologies or lack of a strategic plan. Leaders looking to survive and even get out ahead of future technology-driven industry disruption must plot a course beyond today's trends. Here are five tactics for shoring up your business against what the future holds. [...]
The Ultimate Guide to Different Small Business Phone Systems. A business phone system is a multiline telephone system typically used in business environments, encompassing systems ranging from small key phone systems to large-scale private branch exchanges. A business phone system is an advanced calling network designed to improve communications for small to large organizations. Having [...]
The right phone system can make all the difference. Nothing is more integral to the overall function of any business than their business phone system. Voice communication is key to productivity and efficiency. No matter the size of the business, it is possible to have access to the latest enhanced communications solutions with the business [...]
The office phone system is one of the familiar and necessary staples of every business. Even as other forms of communication continue to change, the office phone system is the indisputable leader in connecting businesses. Nobody wants an office phone system that can't keep up. The signs start with minor irritations but eventually graduate to [...]
Old phone systems do not help small businesses facilitate growth. Countless small businesses are still using archaic business phone systems. Instead of joining the digital age, they rely on what they have on their desk. These old systems are inadequate for not only the company's needs but also their customers'. Some small businesses may fear [...]
Voice over Internet Protocol, or VoIP, offers phone technology using broadband internet connections. VoIP offers many advantages over traditional phone service. If you’re on the fence about whether or not to ditch your landline, here are some common advantages of VoIP. FREE VoIP Phones — Plus — Phone Lines As Low As $20.70 per month! [...]
